MMR Dives into The Future of Market Research at The IIEX APAC Conference

In early February, MMR’s APAC team had the amazing opportunity to attend the IIEX APAC Conference in Bangkok where market research professionals from around the world gathered and shared their insights on new trends within the industry.

Here are our 4 key learnings:

1. EMBRACE AI

Rather than replacing human expertise, AI should be seen as an advisor to research. By leveraging AI, professionals can analyze and interpret data more efficiently and accurately, allowing them to gain deeper insights, and enabling researchers to focus on strategic thinking, problem-solving, and innovation. AI can serve as a helpful tool in the research process, though it is important not to be considered a panacea or without risk.

2. DRIVE PERSONALISATION

There is the stronger initiative to solve consumers’ problems and cater to their needs. AI is becoming increasingly important in driving personalization, as it enables companies to analyze vast amounts of data to create tailored experiences for individual customers. By leveraging AI technology, businesses can gain a deeper understanding of their customers' preferences and behaviors, allowing them to provide highly personalized products and services.

3. PRIORITISE ENGAGEMENT

Your consumers are your insight, so consideration of their experience should be prioritized. The traditional approach of inundating participants with an abundance of questions risks boredom and fatigue. Research should be treated as an enjoyable activity, encouraging more accurate and detailed insights. It’s a win-win situation!

4. LEVERAGE SECONDARY RESEARCH

With a surplus in the availability of public information, there’s always an opportunity to utilize secondary data to support your primary research objectives. Government, Economic or Social data can help frame where the primary research should focus on prior to it starting, though make sure you understand the limitations associated with your secondary data of choice.