
Simon Harris, Innovation Director.
18 Mar, 2026 | 5 minutes
In today’s crowded categories, the challenge isn’t a lack of ideas - it’s knowing which sensory changes will genuinely improve consumer appeal, without testing endless products with ever larger samples. Product teams are under pressure to move faster, reduce cost and still make confident decisions, yet traditional approaches to identifying sensory drivers often demand more products and consumers than are practical, or rely on averages that mask what truly matters.
“More and more clients are asking us to run drivers on total‑sample means. The problem is that means are simply an average of many different opinions - often resulting in flat or misleading outputs. With fewer products, this also leaves very few data points to model against. In many instances the resulting drivers can be wrong. With Sensory AI Drivers+, we went back to the drawing board to ask how we could get more from smaller datasets. The answer lay in recent AI developments that allow us to model the full liking distribution, in ways traditional stats approaches don’t.”
- Steve Ferris, Senior Statistical Consultant
Sensory AI Drivers+ was developed to address this challenge. By combining sensory and consumer data, it allows teams to identify the sensory attributes that matter most to consumers - and crucially, to do so with fewer products and smaller sample sizes than many conventional approaches. The goal isn’t to design for an abstract “average” consumer, but to understand how real individual preferences combine, and how to optimize a single product to appeal to as many consumers as possible.
The development of Sensory AI Drivers+ was a true collaboration between MMR’s Data Analytics and Data Science teams. Together, we paired established sensory science principles with modern AI techniques, ensuring the models were not only statistically robust, but also practical and interpretable for real product decisions. This partnership was essential in creating a tool that balances scientific rigor with commercial usability.
Want to see how it works in practice? ⇨ Explore the Sensory AI Drivers+ factsheet
“What sets Sensory AI Drivers+ apart is how it was created. This isn’t AI for AI’s sake - it’s about identifying and adapting the right techniques to solve a real-world problem in a way our clients can trust. Sensory AI Drivers+ is supercharged by MMR’s product testing expertise, from system design through to model validation and interpretation.”
- Nicole Sinclair, Senior Statistical Consultant
For each use case, the model is built from scratch, using novel data from real products tested with real consumers, creating a model specific to the client’s category and objectives. In simple terms, the AI analyzes thousands of model variations to find the sensory attributes that consistently drive liking, with the final model giving greater influence to the attributes that repeatedly prove important. For those interested in the technical detail, our Principal Data Scientist, Jonathan Sands, describes the process as three key phases:
This is not a replacement for preference mapping across larger product sets, which shows how to win by targeting and delighting different consumer preferences. Sensory AI Drivers+ is best suited in a tighter sensory space, where it tells you what wins and why - guiding the optimization of a single product to appeal to as many consumers as possible. In these situations, moving beyond averages and embracing the full complexity of consumer preferences, teams can design products that resonate more widely with greater confidence, speed, and efficiency.